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Practicing Kaizen, the Art of Continuous Improvement
Curriculum
3 Sections
9 Lessons
Lifetime
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Chapter 16: Embracing Failure Successfully
2
1.1
Failing Fast in Tech
10 mins
1.2
Failing Well
10 mins
Chapter 17: Preparing for Incidents
4
2.1
Combating “Human Error” with Automation
10 mins
2.2
Humanizing On-Call Rotation
10 mins
2.3
Managing Incidents
10 mins
2.4
Empirically Measuring Progress
10 mins
Chapter 18: Conducting Post-Incident Reviews
3
3.1
Going beyond Root Cause Analysis
10 mins
3.2
Stepping through an Incident
10 mins
3.3
Succeeding at Post-Incident Reviews
10 mins
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